Terms of service
Order Certificates is operated by Leader Internet. We are an independent private business and are not part of, endorsed by or affiliated with the General Register Office (GRO), HM Passport Office or GOV.UK.
What we do
We prepare an application for a certified copy of an entry from the England and Wales birth, death or marriage registers using the details you give us, post it to the GRO with the required payment, and the GRO sends the certificate to the address you gave. Our fee covers this service. It also includes the GRO certificate fee and postage.
What we do not do
You can apply to the GRO directly at GOV.UK without using us. We cannot guarantee that a record will be found, or how quickly the GRO will process an application. Processing times are set by the GRO.
Your responsibilities
You must give accurate details and have a legitimate reason to request the certificate. We may contact you if details are missing or the GRO cannot trace the entry.
Payment and refunds
Payment is taken in full when you order, handled by Stripe. See our refund policy.